Speaking of its key need, Mr Kewura said effective communication gadget is a challenge in the service.
Speaking of its key need, Mr Kewura said effective communication gadget is a challenge in the service

The National Ambulance Service (NAS), which operates under the Ministry of Health, is in need of urgent support to enable it to deliver the quality service Ghanaians demand of it.

Public Relations Officer of the service, Simmons Yussif Kewura, disclosed this on Adom FM’s morning show Dwaso Nsem on Monday.

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According to him, the Service operates from ambulance stations established in strategic locations from where the ambulances respond to emergency calls.

Speaking of its key need, Mr Kewura said effective communication gadget is a challenge in the service.

“We need a lot of equipment; reliable communication or telephone is key at the stations. At any point in time we need to be up and quick to respond to incidents that keep coming to our stations. We are not magicians to determine what’s happening somewhere and so we need computers and so many things at the ambulance stations,” he said.

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He said the Service also needs gadgets to aid it record cases reported at various stations as the country goes digital.

Another challenge faced by the Service, according to Mr Kewura, is lack of personnel.

“We need personnel aside all the challenges I have mentioned although we have about 2,000 personnel, we still need more,” he added.

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Mr Kewura noted that the Chief Executive Officer of the NAS and his team have been working within the constraints to improve service delivery, but he believes that will come to nothing if ambulances, which are at the heart of the Service’s operations, are unavailable.

He, therefore, appealed to the government to resource the NAS so that it could deliver on its mandate.

Source: Adomonline.com | Dorcas Abedu-Kennedy