The National Pensions Regulatory Authority (NPRA) has moved to curtail the delays that characterise the processing and payment pensions to retirees to whom payments are due.
The Chief Executive Officer (CEO) of NPRA, Hayford Atta Krufi, has said a directive from his outfit which seeks to address the problem has been issued to SSNIT.
He told Adom FM’s Dwaso Nsem show that seeks to get SSNIT to reduce the time it takes to process pensions to just a month.
“This issue of delay in claiming your pension is really a pain in the neck. Assessing your pension should not take more than a month. We have directed SSNIT to ensure that processes are done faster since we have SSNIT scattered all over the country,” he said.
According to Mr Krufi, as the first batch of beneficiaries prepare to benefit from the tier 2 plan under the new pension reforms, private operators have been advised to be swift in the processes with contributors to enable them receive their pensions on time.
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To enable SSNIT meet the one month target, Mr Atta Krufi said they would introduce a number of measures, including cleaning up of data on contributors who were 54 years and above.
There would also be a mass distribution of contributors’ statements of accounts, re-focusing field operations on updating of members’ records rather than the collection of contributions from employers, as well as improving information and communication technology (ICT) system.
He said SSNIT will also re-engineer its claim processing procedures.
Mr Atta Krufi said it was the NPRA’s believe that an active involvement of contributors in matters relating to their records would go a long way to solve the situation.
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