The Driver and Vehicle Licensing Authority (DVLA) is planning to extend full 24-hour operations to all its regional offices beginning in January 2027, following the success of its pilot programme at the Adenta office.
Chief Executive Officer of the DVLA, Julius Neequaye Kotey, disclosed the plan during an interview on Asempa FM’s Ekosii Sen, saying the authority is analysing data from its extended operating hours before implementing the nationwide rollout.
According to him, the Adenta office has demonstrated strong demand for round-the-clock services since introducing the initiative.
“The Adenta office operates 24 hours. It only closes on Sundays. From Monday to Saturday, it operates throughout the day and night,” he said.
Mr Kotey noted that customer turnout during the evening hours has been impressive, with the office sometimes recording traffic comparable to, or even exceeding, that of some DVLA offices during normal daytime operations.
“Services between 6 p.m. and 10 p.m. sometimes match what other offices record during the day. It has become one of our biggest offices,” he stated.
He added that although only the Adenta office currently offers full 24-hour services, several other DVLA offices have already extended their operating hours.
“Most of our regional offices now close at 10 p.m. Techiman, Kumasi, Weija, Tema, Haatso, the Head Office, Cape Coast, Ho and all the regional offices are operating extended hours until 10 p.m.,” he said.
The DVLA boss explained that the authority intends to review performance data from the ongoing extended-hour operations before expanding the full 24-hour model nationwide.
“We want to analyse the data, and from January next year, we intend to begin 24-hour operations in all the regional offices,” he announced.
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