Ghana Water Limited (GWL) has apologised to customers across the country over temporary interruptions in water supply, attributing the disruptions to the ongoing nationwide power challenges affecting the operations of its treatment plants and pumping stations.
In a statement issued on Tuesday, the company said challenges on the Ghana Grid Company (GRIDCo)’s National Interconnected Transmission System have adversely affected the operations of several of its water treatment facilities.
According to GWL, the power interruptions have forced most of its water production systems, which rely on electricity from the national grid, to shut down, making it difficult to produce and distribute potable water to customers in the affected areas.
The company described the situation as beyond its control and apologised for the inconvenience caused.
“Management of Ghana Water Ltd sincerely apologises to all affected customers for the inconvenience caused by this unfortunate situation, which is beyond our control,” the statement said.
GWL assured customers that its technical teams are on standby and will immediately resume water production and distribution once stable electricity supply is restored.
The company said it is working closely with relevant institutions in the power sector and closely monitoring developments to ensure normal operations resume as quickly as possible.
It also appealed to customers for patience, understanding and cooperation, assuring the public that further updates would be provided as the situation evolves.
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