The Chief Executive Officer of the Ghana Association of Banks (GAB), John Awuah, has issued a strong warning to fraudsters, saying authorities will relentlessly pursue anyone involved in fraudulent activities within Ghana’s banking sector.
Speaking at the launch of the Association’s nationwide anti-fraud campaign, dubbed #ShineYourEye: Securing Ghana’s Digital Financial Future, Mr. Awuah said the banking industry, together with key state security institutions, is fully committed to cracking down on financial crimes and protecting customers.
The campaign, launched in collaboration with the Police, Judiciary, and BNI, is aimed at tackling the rising cases of fraud affecting banks and mobile banking platforms across the country.
According to Mr. Awuah, comprehensive measures have been put in place to combat fraudulent schemes while also intensifying public education on how customers can protect themselves.
“We are ready for the fraudsters. We will come after you. This campaign is not only about awareness but also about taking action against people who are destroying confidence in the financial sector,” he told Adom News.
He explained that the initiative will focus heavily on educating the public on the tactics used by fraudsters and the steps customers must take to avoid falling victim.
Mr. Awuah noted that Ghana’s digital financial sector has expanded significantly over the years, improving convenience and financial inclusion for millions of people. However, he said the growth has also exposed users and financial institutions to increasingly sophisticated fraud schemes.
“In response to this critical challenge, the Ghana Association of Banks is rolling out a comprehensive six-month public education and behavioural change campaign to equip Ghanaians with the knowledge, tools, and awareness needed to identify, prevent, and report fraudulent activities,” he said.
He added that the initiative is designed to safeguard bank accounts and mobile banking platforms nationwide while restoring public confidence in digital financial services.
The President of GAB and Chief Executive Officer of Stanbic Bank Ghana, Kwamina Asomaning, also stressed that the fight against fraud requires collective effort from all stakeholders, not just individual banks.
“Fraud prevention is a shared responsibility. The banks are ready to support this campaign fully, but customers and the general public must also play their role by staying vigilant and reporting suspicious activities,” he stated.
As part of the campaign, GAB outlined key objectives including reducing fraud cases across banking and mobile money platforms, restoring consumer trust in digital financial services, driving behavioural change through public education, and empowering victims to report fraud promptly.
The campaign will also target major fraud-related issues such as identity theft, vishing and social engineering, internet banking fraud, business email compromise, and card and ATM fraud.
The Association further reminded customers never to share PINs, passwords, or One-Time Passwords (OTPs), stressing that no legitimate bank official would ever request such sensitive information.
It also urged customers to verify all requests through official bank channels before acting and to report suspected fraud cases immediately to support investigations and help law enforcement track down offenders.
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