The Driver and Vehicle Licensing Authority (DVLA) has introduced six Ghanaian languages into its computer-based driving test system to make the licensing process more accessible to applicants who cannot read or write in English.
The Chief Executive Officer, Julius Neequaye Kotey, announced this at the Government Accountability Series on Monday, October 12, 2026.
Mr. Kotey explained that the initiative would help applicants overcome language barriers and demonstrate their understanding of road signs, traffic regulations and safe driving practices.
“We call it CBT Platform to assist applicants who cannot read or write in English. The translation software allows applicants to take mandatory driving tests in six local languages,” he said.
Mr Kotey said the DVLA was working to expand the number of local languages available on the platform to accommodate more applicants.
“This initiative is intended to reduce language barriers and help applicants demonstrate their knowledge of road signs, traffic regulations and safe driving practices. We are working on increasing the number of local languages in this regard,” he added.
The DVLA CEO also announced the introduction of a Short Message Service (SMS) notification system to remind driving licence holders of their renewal or replacement deadlines.
Under the system, reminders are sent one month and two weeks before a licence expires, provided the mobile number supplied during the application process remains unchanged.
“This is done a month before expiry, and then the last message is sent two weeks before the date of expiry. For every customer whose mobile number used during the licence application has not changed, they must be qualified to receive such notifications,” Mr Kotey said.
He further disclosed that work was underway to introduce a similar notification system for vehicle roadworthiness renewals.
“Work is currently ongoing to deploy a similar system for vehicle road worthy renewal services as well. We will soon prompt clients on their due dates for road worthy renewals,” he said.
As part of efforts to improve road safety and enhance drivers’ skills, the authority is also introducing an electronic library system at its offices.
The facility will allow clients to access refresher materials and road safety videos aimed at improving their driving knowledge and behaviour on the road.
“We are also introducing an electronic library system which would allow clients to walk into our offices to take some time to watch driver refresher and safety videos that enhance their driving skills on the roads,” Mr Kotey said.
The initiatives form part of the DVLA’s efforts to improve service delivery, make licensing services more accessible, and promote safer driving practices among motorists.
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