NSA orders prospective service personnel to re-register on new platform

The National Service Authority (NSA) has announced that online registration for the 2025/2026 service year will commence on Wednesday, October 8, 2025, and close on Wednesday, October 15, 2025.

This comes after President John Dramani Mahama directed the Authority to develop a new and improved registration system, following a technical and forensic audit of the previous Central Service Management Platform (CSMP), which deemed the system unsatisfactory.

As a result, the NSA was tasked with creating a more secure, transparent, and efficient digital platform with real-time verification capabilities.

In a statement, the Authority declared that all registrations completed in June 2025 are invalid, instructing all prospective service personnel to re-register. The NSA explained that this action was taken due to data integrity issues, including age discrepancies detected during the earlier registration exercise.

The statement assured that all eligible applicants from the June registration would receive refunds of their service fees.

“All previous registrations from June 2025 have been declared null and void. Every prospective service personnel must re-register on the new platform,” the statement noted.

The Authority further indicated that detailed step-by-step guidelines for the registration process would be available on its new website, www.gnsa.gov.gh, beginning Tuesday, October 7, 2025.

Additionally, the NSA announced the introduction of enhanced IT reforms and internal controls designed to combat payroll fraud and ensure the timely disbursement of allowances. It said the Authority is collaborating with the Controller and Accountant General’s Department to improve financial accountability and will undertake regular performance audits.

According to the statement, all national service personnel are required to report to their assigned stations on Saturday, November 1, 2025, with the service year officially starting on Monday, November 3, 2025.

Source : Adomonline

Read the full statement below: