The National Ambulance Service (NAS) has rejected reports and viral videos suggesting that its crew from the Atiwa West District was involved in a confrontation with some members of the public at the Enyiresi Government Hospital.
The incident reportedly occurred on the night of Thursday, July 31, 2025.
In a statement signed by its management, the Service described the circulating accounts as “misleading and fabricated narratives” and urged the public to disregard them.
Clarifying what transpired, the NAS explained that it had received a distress call to transfer a critically ill 17-year-old girl from the Atiwa West District Hospital to Enyiresi.
According to the statement, the ambulance arrived at the referral hospital at 6:31 p.m. but was informed that no bed was available.
“While waiting for arrangements to be made, the patient, who was on oxygen support in the ambulance, was continuously monitored. However, some relatives insisted that she be moved to the Koforidua Regional Hospital,” the Service stated.
The NAS stressed that its personnel acted with professionalism throughout the situation.
“Our Emergency Medical Technicians from the Atiwa West Ambulance Station acted professionally and in strict adherence to our code of practice,” the statement emphasized.
The Service reassured the public that it remains a dependable provider of emergency medical care, with highly trained staff working across the country.
It further explained that a misunderstanding arose between some community members and the ambulance crew during the patient’s transfer, adding that the viral videos misrepresented the actual events and caused unnecessary public concern.
The NAS urged the media and the public to verify information before sharing, warning that “unverified reports undermine trust and confidence in emergency response services.”
It reaffirmed its commitment to delivering reliable, life-saving pre-hospital care to Ghanaians in emergencies nationwide.
