
Lightwave eHealthcare Solutions Limited (“Lightwave”), a wholly Ghanaian-owned company with a workforce of over 150 Ghanaians, has restated its firm commitment to advancing the Ministry of Health’s (MOH) goal of achieving a fully digital and integrated healthcare system.
For close to ten years, Lightwave has played a central role in developing, deploying, and maintaining the Lightwave Health Information Management System (LHIMS), the core infrastructure powering Ghana’s National E-Health platform.
The company remains proud of its contribution to building one of Africa’s most comprehensive and interoperable health information systems.
Commitment Beyond Contracts
Acting in good faith and often at its own expense, Lightwave has implemented interoperability between LHIMS and several MOH-led initiatives.
These include integrations with the national ePharmacy platform, banking and insurance systems, DHIMS2, the National Identification Authority (NIA), Birth and Death Registry (BDR), GhiLIMS, and Critical Care Child Forms.
All these integrations were completed outside the original project scope and without financial reimbursement.
In addition, Lightwave has independently repaired and replaced failed hardware and network infrastructure at multiple health facilities, notably restoring operations at Korle Bu Teaching Hospital following a fire in its data centre.
These interventions, undertaken beyond warranty and without formal obligation, were made to uphold the MOH’s vision of uninterrupted healthcare delivery.
Sustained Support Amid Delayed Administrative Action
In December 2024, Lightwave officially sought a contract extension to complete Ghana’s National E-Health rollout, anticipating a resolution following the government transition.
Despite the absence of a renewed agreement, the company has continued to maintain and support the LHIMS system for the past nine months, ensuring stable operations, data integrity, and continuity of services across public health facilities.
The LHIMS platform has powered healthcare delivery in government hospitals for over eight years, managing more than 26 million patient encounters.
Lightwave has kept the system running without financial assistance from the Ministry while continuing to pay its staff and sustain operations.
In August 2025, Lightwave informed the Ministry that this arrangement was no longer sustainable. At the Ministry’s request, an invoice was submitted for services rendered outside the formal contract, which remains pending.
By September 2025, the company began adjusting staffing and technical support to match available resources.
These adjustments have led to some delays in maintenance and interventions at certain facilities. Lightwave regrets the inconvenience and assures stakeholders that restoring full operational capacity remains its foremost priority.
The company also notes reports suggesting attempts to attribute system challenges to its performance. Lightwave clarified that LHIMS has reliably served Ghana’s healthcare system for years and that recent disruptions stem from administrative and political delays rather than system deficiencies.
Commitment to Transparency and Constructive Dialogue
To resolve outstanding issues, Lightwave’s CEO accepted an invitation to meet with the Minister of Health and key stakeholders in Ghana. However, the meeting did not achieve the intended objectives and was overshadowed by an unexpected atmosphere.
The company later learned that a temporary travel restriction had been placed on the CEO’s passport, which was subsequently lifted after assurances regarding LHIMS operations.
Throughout this period, Lightwave has maintained professionalism, transparency, and a spirit of partnership in all engagements with government authorities.
Proven Record in National Health IT Delivery
The LHIMS platform stands among Africa’s leading national eHealth systems, enabling millions of electronic patient records, automated health data exchange, and real-time disease surveillance.
Lightwave’s Ghana-based teams have successfully delivered major health IT initiatives, including:
- National Healthcare Digital Platform – integrating government health facilities under one system.
- Integrated Claims and EMR System – improving NHIA operations through automation and fraud detection.
- Disease Surveillance and Early Warning System – providing real-time outbreak monitoring and mapping.
These projects adhere to global standards such as HL7, FHIR, and ICD-10 and have been recognized across the region for innovation and scalability.
A Call for Continued Collaboration
Lightwave reiterates its dedication to Ghana’s E-Health transformation and to ensuring uninterrupted healthcare delivery.
The company stands ready to work with the Ministry of Health to complete all administrative processes and secure the sustainability of the LHIMS platform — for the benefit of patients, providers, and the nation.
Source: Adomonline