The Electricity Company of Ghana (ECG) has announced a nationwide crackdown on illegal electricity connections as part of efforts to improve revenue collection and system efficiency.
William Boateng, Director of Communications at ECG, said the company has trained a special task force to operate both day and night in line with the government’s 24-hour economy policy.
Speaking on Asempa FM’s Ekosii Sen, Mr. Boateng disclosed that ECG plans to establish dedicated teams in every district, although this will increase operational costs. He added that discussions are ongoing regarding whether police protection will be required for officers working evening shifts.
He further revealed that over 1,000 franchise officers, popularly known as “disconnectors,” have been trained and redeployed with expanded responsibilities.
These officers are equipped to read meters, issue instant bills, address customer complaints, and disconnect supply where customers default or tamper with meters.
Mr. Boateng warned that customers involved in illegal connections will be identified and sanctioned, urging the public to support ECG’s campaign against power theft.
“We have introduced franchise officers, often referred to as ‘disconnectors,’ and trained over 1,000 of them, assigning them to specific zones with additional responsibilities. They can provide instant billing, read meters, and address customer complaints.
“If you have an outstanding balance, they will disconnect your meter. Additionally, anyone tampering with their meter will be caught. We are actively monitoring all illegal connections. It is important for everyone to join the advocacy efforts against illegal electricity connections,” he said.
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