The Cyber Security Authority (CSA) has raised concern over a growing wave of online fraud involving the impersonation of legitimate businesses on search engines and digital map platforms.
According to the Authority, fraudsters are creating fake business listings that appear authentic, using them to deceive unsuspecting users into sharing sensitive information or making payments.
From January 1 to April 26, 2026, the CSA recorded 54 reported cases linked to this scheme, resulting in total financial losses of GH¢266,195.
Officials say victims typically search for services online and unknowingly engage fake contacts listed as genuine businesses. Once contact is made, the fraudsters manipulate victims through social engineering tactics.
The CSA explained that the criminals often request personal and financial details under the guise of service processing or payment verification. Victims are sometimes directed to fill online forms requiring mobile numbers, transaction amounts, and Mobile Money PINs.
Once such details are shared, the fraudsters proceed to carry out unauthorised transactions, leading to direct financial loss.
To reduce exposure, the Authority is urging the public to independently verify business contacts through official websites or trusted sources before engaging any service provider found online.
It also cautioned users to be wary of newly created online listings or profiles with limited reviews, which are often used in these schemes.
The CSA further advised the public never to disclose sensitive credentials such as Mobile Money PINs, one-time passwords (OTPs), or banking details to any individual or online contact.
Citizens are encouraged to report suspicious listings and incidents promptly for investigation.
The Authority has also activated a 24-hour Cybersecurity and Cybercrime Incident Reporting system. Members of the public can report cases via call or text on 292, WhatsApp on 0501603111, or email report@csa.gov.gh.
