Lightwave eHealth Solutions (LHIMS) has strongly condemned what it describes as continuous fault-finding by the Ministry of Health (MOH). The company accuses the Ministry of engaging a competitor as a monitoring team to evaluate its work in public hospitals.
According to LHIMS, while the current Health Minister served as Ranking Member of the Parliamentary Select Committee on Health, he never raised any complaints regarding LHIMS’s work or deliverables. In fact, he approved the eHealth budget enthusiastically at that time.
In 2024, after the Health Committee approved the NHIA budget for eHealth, GH₵10.45 million was deducted from this budget for monitoring purposes without consulting Lightwave. This sum was paid directly by the NHIA to Company X, which has two subsidiaries and is reportedly closely affiliated with the Health Minister and his partner. To date, the monitoring report from 2024 has not been released, and despite official requests under the RTI Act by Lightwave’s attorney, the report remains unavailable. LHIMS insists that both the public and the company deserve transparency regarding the use of taxpayers’ money.
Lightwave further revealed that in July 2025, the Health Minister engaged Company X again to conduct an audit, distributing letters to health facilities. Interestingly, no such letters were issued when Company X received the GH₵10.45 million payment for monitoring in 2024. LHIMS questions why, if the 2024 results were unsatisfactory, the Minister did not raise concerns after such a significant expenditure. The company also seeks clarification on whether Company X is certified for auditing purposes. Despite multiple requests, the Ministry has refused to provide LHIMS with a copy of the recent audit.
LHIMS emphasized that its Project Coordinator can confirm that, within a single year, the Ministry tasked a competitor to visit public hospitals with a fault-finding questionnaire.
The Ministry has accused Lightwave of failing to meet the terms of a $100 million contract to connect 950 health facilities nationwide through LHIMS. However, MOH civil servants reportedly explained to the Minister that the remaining 500 facilities represented only 17% of the overall project. This issue was reiterated during a meeting at the MOH conference room, attended by the Minister’s personal attorney, the MOH’s attorney, MOH and GHS personnel, and unexpectedly, two Directors from National Security. LHIMS was not informed about the presence of the attorneys, which prevented them from bringing legal representation. Recordings of the meeting will be shared later, as the matter is expected to proceed to the International Court of Arbitration.
The Project Manager stated, “As we speak, we have not shut down any of our systems. Some public health facilities are fully operational, utilizing our platform.”
LHIMS also claims that the Ministry has refused to engage meaningfully with the company, despite its willingness to continue the project. The last meeting with the Ministry took place in September 2025, and since then, the company has received only a proposal and a brief reply.
Lightwave’s attorney has requested arbitration in accordance with contract terms, but after nearly two weeks, the Ministry’s sole response was that the request had been forwarded to the Attorney General’s office—even though both the AG’s office and the Office of the President were copied on the original request and reminder.
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