NHIA CEO Dr. Victor Asare Bampoe has raised concerns over illegal fees being charged at some health facilities across Ghana.
Speaking on Channel One TV, Dr. Bampoe said, “We’ve a challenge of illegal fees at hospitals,” highlighting ongoing efforts by the National Health Insurance Authority (NHIA) to eliminate out-of-pocket payments demanded from patients.
He outlined a three-point vision aimed at improving patient experiences in healthcare facilities, noting that many hospitals fail to provide a satisfactory experience because patients are forced to pay unofficial fees.
“Some health providers argue that NHIA tariffs are unrealistic, which contributes to this practice. We believe that once tariffs are fair, there will be no excuse for health providers to ask patients to pay out-of-pocket,” he explained.
Dr. Bampoe’s comments come as part of broader efforts to enhance accountability and efficiency within Ghana’s healthcare system.