The Ahafo Regional Director of the National Health Insurance Authority (NHIA), Mawuli George, says the authority remains resolute in its efforts to eliminate the practice of health facilities charging illegal fees, also known as co-payments, from subscribers in the region.
Speaking at Mim during the NHIA’s third-quarter review meeting for 2025, Mr. George told Adom News that the authority has intensified its campaign against facilities demanding unapproved fees from insured patients.
According to him, public education has helped citizens identify and report health facilities that engage in such practices.
This, he said, has led to several offenders being compelled to refund monies to affected subscribers.
He explained that the NHIA has also strengthened education for all service providers across the region to ensure they fully understand the scheme and refrain from imposing unauthorized charges.
“We continue to sensitize service providers and subscribers to ensure that no one is made to pay for services covered by the scheme,” he said.
Mr. George urged subscribers to always demand receipts for any payments requested by health facilities, as such receipts serve as evidence to help the authority trace and sanction offenders.
“We encourage our members to be confident and report any case where they are asked to pay illegal fees,” he added.
The NHIA maintains that collaboration with the public remains key to ending co-payment practices and ensuring fairness in healthcare delivery.
Source: Sammy Asare
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